MD-100T00: Windows 10
5 DAYS
Description:
In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows client OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.
COURSE OBJECTIVES
- After completing this course, learners should be able to:Install and customize Windows clients
- Configure Updates for Windows.
- Configure devices and drivers for Windows.
- Configure storage for Windows.
- Configure network and remote management settings in Windows.
- Configure and manage browsers and applications in Windows.
- Configure account access and authentication.
- Configure file and folder permissions.
- Describe methods for securing Windows client, common threats, and methods for mitigating against them.
- Troubleshoot Windows and application installations.
- Troubleshoot hardware and driver issues.
- Troubleshoot file issues and perform recoveries.
COURSE OUTLINE
1 - MODULE 1: INSTALLING WINDOWS
Introducing Windows Client
Windows Client Editions and Requirements
Installation Methods
Upgrading and Migrating Windows Clients
Deployment Methods
2 - MODULE 2: CONFIGURING AUTHORIZATION & AUTHENTICATION
Authentication
Managing Users and Groups
Configuring User Account Control
Implementing Device Registration
3 - MODULE 3: POST-INSTALLATION CONFIGURATION AND PERSONALIZATION
Configure and Customize the Windows Start Menu
Common Configuration Options
Advanced Configuration Methods
Managing Drivers and Devices
4 - MODULE 4: UPDATING WINDOWS
Windows Servicing Model
Updating Windows
5 - MODULE 5: CONFIGURING NETWORKING
Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management
6 - MODULE 6: CONFIGURING STORAGE
Managing Storage
Managing Disks and Volumes
Managing Storage Spaces
7 - MODULE 7: CONFIGURING DATA ACCESS AND USAGE
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Managing User Files
8 - MODULE 8: MANAGING APPS IN WINDOWS CLIENT
Providing Apps to Users
Managing Universal Windows Apps
Managing the Microsoft Edge Browser
9 - MODULE 9: CONFIGURING THREAT PROTECTION AND ADVANCED SECURITY
Malware and Threat Protection
Microsoft Defender
Connection Security Rules
Advanced Protection Methods
10 - MODULE 10: SUPPORTING THE WINDOWS CLIENT ENVIRONMENT
Windows Architecture
Support and Diagnostic Tools
Monitoring and Troubleshooting Computer Performance
11 - MODULE 11: TROUBLESHOOTING FILES & APPLICATIONS
File Recovery in Windows
Application Troubleshooting
12 - MODULE 12: TROUBLESHOOTING THE OS
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
13 - MODULE 13: TROUBLESHOOTING HARDWARE AND DRIVERS
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures