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Course Details

CompTIA A+ Part 2 (Exam 220-1102)



CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101.

Lesson 1: Configuring Windows
Topic 1A: Configure Windows User Settings
Topic 1B: Configure Windows System Settings

Lesson 2: Managing Windows
Topic 2A: Use Management Consoles
Topic 2B: Use Performance and Troubleshooting Tools
Topic 2C: Use Command-line Tools

Lesson 3: Identifying OS Types and Features
Topic 3A: Explain OS Types
Topic 3B: Compare Windows Editions

Lesson 4: Supporting Windows
Topic 4A: Perform OS Installations and Upgrades
Topic 4B: Install and Configure Application
Topic 4C: Troubleshoot Windows OS Problems

Lesson 5: Managing Windows Networking
Topic 5A: Manage Windows Networking
Topic 5B: Troubleshoot Windows Networking
Topic 5C: Configure Windows Security Settings
Topic 5D: Manage Windows Shares

Lesson 6: Managing Linux and macOS
Topic 6A: Identify Features of Linux
Topic 6B: Identify Features of macOS

Lesson 7: Configuring SOHO Network Security
Topic 7A: Explain Attacks, Threats, and Vulnerabilities
Topic 7B: Compare Wireless Security Protocols
Topic 7C: Configure SOHO Router Security
Topic 7D: Summarize Security Measures

Lesson 8: Managing Security Settings
Topic 8A: Configure Workstation Security
Topic 8B: Configure Browser Security
Topic 8C: Troubleshoot Workstation Security Issues

Lesson 9: Supporting Mobile Software
Topic 9A: Configure Mobile OS Security
Topic 9B: Troubleshoot Mobile OS and App Software
Topic 9C: Troubleshoot Mobile OS and App Security

Lesson 10: Using Support and Scripting Tools
Topic 10A: Use Remote Access Technologies
Topic 10B: Implement Backup and Recovery
Topic 10C: Explain Data Handling Best Practices
Topic 10D: Identify Basics of Scripting

Lesson 11: Implementing Operational Procedures
Topic 11A: Implement Best Practice Documentation
Topic 11B: Use Proper Communication Techniques
Topic 11C: Use Common Safety and Environmental Procedures