Crescent Career Center
Career Training
651-287-9950

Individual Classes

Cisco Implementing And Administering Cisco Solutions (CCNA)

Program Hours: 5 Days (40 Hours)

Program Description: 

The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lectures, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking.

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Salesforce Administration Essentials For New Admins In Lightning Experience

Program Hours: 5 Days (40 Hours)

Program Description: 

Discover the world of a Salesforce Administrator by working firsthand to configure and customize a Salesforce org. This 5-day class is designed for new admins. In the class, experts guide you through the important tasks and features that Salesforce Administrators encounter daily. You’ll learn about Salesforce’s architecture, how to manage users, and how to keep your org secure. Dive into best practices surrounding customization, set up automations to improve efficiency, and create reports and dashboards for data analysis.

Voucher not included in course; student must purchase directly from Salesforce.

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ITIL4 Foundation With Exam

Program Hours: 3 Days (24 Hours)

Program Description: 

ITIL is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL 4.

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Lean Six Sigma Green Belt

Program Hours: 5 Days (40 Hours)

Program Description: 

Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma-trained and certified managers. Our Lean Six Sigma Green Belt training teaches you the strategies and tools necessary for process improvement and provides you with the Lean Six Sigma Green Belt Certification. Take your career to the next level by getting your Lean Six Sigma certification today! Upon successfully completing the course (attending all days and completing all assignments), you will earn the Lean Six Sigma Green Belt (LSSGB) credential from Project Management Academy®.

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IIBA: Certified Business Analysis (CBAP/CCBA)

Program Hours: 350 Days of Access Time

Program Description: 

The Certified Business Analysis Professional (CBAP) is a professional certification for individuals with extensive Business Analysis experience. Similarly, the Certification of Competency in Business Analysis (CCBA) is a professional certification for Business Analysis practitioners who want to be recognized for their expertise and skills in business analysis.

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CompTIA IT Fundamentals (FCO-U61)

Program Hours: 365 Days of Access Time

Program Description: 

Gain hands-on experience to pass the CompTIA IT Fundamentals exam with the CompTIA IT Fundamentals FC0-U61 course and lab. The lab provides a hands-on learning experience in a safe and online environment. The CompTIA ITF+ study guide completely covers the FC0-U61 exam objectives and includes topics such as IT concepts and terminology; infrastructure, applications, and software; software development, database fundamentals, security, and more.

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Adobe Photoshop 2020

Program Hours: 365 Days of Access Time

Program Description:

Gain hands-on experience to pass the Adobe certified associate exam with the Adobe Photoshop 2020 course and lab. Lab delivers hands-on experience replacing expensive physical labs. The Photoshop training course and lab will comprehensively cover Adobe Photoshop certification exam objectives and teach you how to navigate and use Photoshop to edit images.

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Microsoft Power Platform Fundamentals (PL-900)

Program Hours: 365 Days of Access

Program Description: 

Prepare for the PL-900 exam with the Microsoft Power Platform Fundamentals course! Explore Power BI, Power Apps, Power Automate, and Power Virtual Agents through interactive lessons, quizzes, test preps, and real-world examples. This comprehensive course will equip you with the skills to develop low-code applications, automate processes, and leverage data analysis, making it an ideal choice for aspiring Power Platform Developers, Business Analysts, and IT Professionals seeking to excel in this dynamic field.

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macOS Support Essentials

Program Hours: 3 Days

Program Description: 

macOS Support Essentials is a three-day course that teaches the best ways to support macOS users. The course includes instructor presentations, demonstrations, group discussions, and hands-on exercises that provide real-world experience, and is ideal for anyone who manages computer networks or computer labs that run macOS. Attendees will learn how to use all the latest macOS tools and resources to troubleshoot the macOS.

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Mac Integration Basics

Progam Hours: 1 Day

Program Description:

Companies are increasingly integrating Mac computers into Windows or other standards-based network environments. This one day Mac Integration Basics course examines how to best use a Mac(s) in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers. This course is also ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users.

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Apple/ iOS Deployment Essentials

Program Hours: 2 Days

Program Description:

This two-day iOS Deployment Essentials course provides attendees with all of the necessary skills and tools needed to successfully deploy iOS devices. Knowledge is built upon interactive discussions and hands-on exercises that focus on the configuration, management, and supervision of iOS devices. Each participant’s skill level is tested and reinforced by working through numerous informative real-world scenarios. An instructor’s highly experienced guidance supports successful completion of this course with maximum retention of the details that foster confidence and precision in deployment.

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Getting Started with macOS

Program Hours: 1 Day

Program Description:

This one day course provides a comprehensive overview of macOS and iOS systems, complete with insider tips and techniques for getting the most out of both operating systems. The course shows how to configure system preferences, personalize the interface, master gestures, as well as achieve fluency with all aspects of desktop and mobile Apple devices.

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iPad for Business

Program Hours: 1 Day

Program Description:

During this popular day-long iOS Workshop, attendees acquire a thorough understanding of the Mac iOS operating system. This course is designed for those who want to learn more about their iOS Devices and also for those who work in challenging business environments. It is an important training asset for personnel, such as help desk staff who are responsible for supporting other iOS users. Additionally, this workshop is a great way to Onboard new hires, establish a high degree of functionality from the get-go, and avoid the pitfalls of assumptions and pre-learned poor practices.

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Adobe Photoshop Introduction

Program Hours: 1 Day

Program Description: 

Adobe® Photoshop® CC: Introduction focuses on some of the basic features of Photoshop so that the student can navigate the environment and use Photoshop tools to work with photographic images. In addition, the orientation to Adobe® Bridge and organization of files in Bridge is covered. Although Photoshop is used by a variety of professionals, from photographers to designers to videographers, Photoshop Part 1 will focus mainly on the photography component. The illustration and animation techniques are covered in subsequent levels of Photoshop.

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Adobe Illustrator Introduction

Program Hours: 1 Day

Program Description:

This course focuses on Adobe® Illustrator® CC , the component within Creative Cloud used to create "drawn" graphics, while enabling its users to integrate content from other domains (such as photo-oriented graphics and animation, which belong to Adobe® Photoshop® and other applications). With Illustrator's many easily used tools, you will discover that not only can you unlock the same creative impulses you've always had as you've picked up a pencil to sketch out an idea, but also capture those multiple ideas and "what ifs" during the creative process in ways that you never imagined. And for those of you who are just embarking on building your creative skills, you will be surprised at "how good" your work will appear, even at the outset of your exploration of the world of graphic design.

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Adobe Illustrator Advanced

Program Hours: 1 Day

Program Description:

You have created simple artwork by using the basic drawing and painting tools available in Adobe® Illustrator®. You now want to use advanced tools, options, and effects to create complex artwork. In addition, you want to ensure that your artwork is ready for commercial printing and also save it for the web. In this course, you will draw complex illustrations and enhance them by using various painting options. You will also use painting tools, manage colors, format type, work with effects, prepare artwork for commercial printing, and prepare graphics for the web. This course is a great component of your preparation for the Adobe Certified Associate (ACA) Graphic Design & Illustration Using Adobe Illustrator exam.

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Adobe InDesign

Program Hours: 3 Days

Program Desciption: 

Attendees will learn how to create stunning designs for print, all kinds of digital media, and PDF presentations. Participants will build their skills through lab exercises and instructor-led demonstrations so they can become more and more confident and proficient in creating documents for publication in both print and electronic mediums. The course includes mastering advanced techniques to help graphic artists design publications that will look polished and professional.

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Adobe Captivate

Program Hours: 2 Days

Program Description: 

In this two day hands-on Adobe Captivate training class the student will learn the step-by-step proven methods top instructional designers use to create online classes for their clients. The course covers all the tools the student will need to develop and build interactive eLearning courses and software demonstrations. You'll learn to create complete Captivate projects using objects such as hotspots, interactive elements, video, buttons, voice narrations and audio. In addition to learning key concepts of eLearning, you'll learn best practices for creating and publishing Captivate projects in professional development workflows.

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Adobe Dreamweaver

Program Hours: 3 Days

Program Description: 

Adobe Dreamweaver CC web design software provides an intuitive visual interface for making and editing HTML websites and mobile apps. This course will provide web designers with the knowledge and hands-on practice they need to build and manage professional websites.

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Introduction to Python

Program Hours: 3 Days

Program Description: 

Whether you have never programmed before, already know basic syntax, or want to learn about the advanced features of Python, this course is for you! In this course we will teach you Python 3. Learn how to use Python for real-world tasks, such as working with PDF Files, sending emails, reading Excel files, scraping websites for information, working with image files, and much more! This course will teach you Python in a practical manner and provides a full coding screencast and a corresponding code notebook to review the concepts and exercises conducted in class.

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iOS Mobile App Development

Program Hours: 5 Days

Program Description: 

From Playgrounds to protocols—discover, explore, and demonstrate how to use the fundamental building blocks of the Swift programming language. This 5-day, hands-on course teaches you the basic concepts of Swift programming, including syntax, logic, structures, functions, and patterns. It also includes detailed explanations of language syntax and coding exercises. The course teaches you the common tools, interface elements, and design patterns you need to build apps for iPhone and iPad. It includes detailed explanations of iOS technologies, hands-on use of Apple’s development tools, and coding exercises in Swift that use common iOS frameworks. With over a billion mobile apps sold, iPhone Programming is a critical part of mobile technology.

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Articulate Storyline 360 Workshop

Program Hours: 2 Days

Program Description:

Whether you are already an instructional designer or just looking to get into the world of developing eLearning courses, this two-day course covers the full feature set of Articulate Storyline 360 and uses real world exercises to create projects from scratch. The course will include how to add interactivity to your slides via buttons, triggers, text entry areas, and hotspots. You'll also learn how to create quizzes, and how to publish your eLearning projects for the widest possible audience. The class will also explore Articulate Storyline advance techniques and methods on Themes & Templates, Custom Navigation, Gamification, Advanced Quizzing, Accessibility and Reporting, and more.

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Making ChatGPT and Generative AI Work for You (GenAIBIZ)

Program Hours: 8 Hours

Program Description: A major milestone in business automation has been reached-generative AI. Despite its recency, it has already started having a significant impact on our lives. But the rapid pace at which generative AI is growing can be overwhelming. And, there are so many facets to this field that it can be difficult to know how to use it effectively to improve the business. This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times.

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<a name="copilot" id="copilot">MS-4005 Craft effective prompts for Microsoft Copilot for Microsoft 365</a>

MS-4005 Craft effective prompts for Microsoft Copilot for Microsoft 365

Program Hours: 8 Hours

Program Description: Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results. This course covers real world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.

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IT Management and Leadership Professional (ITMLP©) Certification

Program Hours: 24 Hours

Program Description: The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers, by: Widening their knowledge of IT, Discussing strategies to maximize user support and satisfaction, Providing insights into IT innovation and technology trends, Providing information on the use of various IT best-practices. It is designed to provide complementary topics specifically related to the IT management profession. Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those, who successfully complete Final Exam, bring credible and validated industry knowledge to the organizations they serve.

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IT Management and Leadership Executive (ITMLE©) Certification

Program Hours: 24 Hours

Program Description: The ITMLE Certification Bootcamp is ideal for seasoned IT Managers and IT Directors (Managers of Managers) wanting to enhance their current job performance, position them for promotion, accelerate their upward mobility and get a seat at the business strategy/decision making table. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (30 people or less) with additional tools to help maximize their business impact. Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete Final Exam can bring credible and validated industry knowledge to the organizations they serve.

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