Individual Classes

Cisco Implementing And Administering Cisco Solutions (CCNA)

Program Hours: 5 Days (40 Hours)

Program Description: 

The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lectures, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking.

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ADX201- Salesforce Administration Essentials For New Admins In Lightning Experience

Program Hours: 5 Days (40 Hours)

Program Description: 

Discover the world of a Salesforce Administrator by working firsthand to configure and customize a Salesforce org. This 5-day class is designed for new admins. In the class, experts guide you through the important tasks and features that Salesforce Administrators encounter daily. You’ll learn about Salesforce’s architecture, how to manage users, and how to keep your org secure. Dive into best practices surrounding customization, set up automations to improve efficiency, and create reports and dashboards for data analysis.

This course helps you prepare for the Salesforce Administrator credential.

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ITIL4 Foundation With Exam

Program Hours: 3 Days (24 Hours)

Program Description: 

ITIL is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL 4.

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Lean Six Sigma Green Belt

Program Hours: 5 Days (40 Hours)

Program Description: 

Lean Six Sigma saves organizations time and money through continuous improvement. Employers therefore often pay a premium for Six Sigma-trained and certified managers. Our Lean Six Sigma Green Belt training teaches you the strategies and tools necessary for process improvement and provides you with the Lean Six Sigma Green Belt Certification. Take your career to the next level by getting your Lean Six Sigma certification today! Upon successfully completing the course (attending all days and completing all assignments), you will earn the Lean Six Sigma Green Belt (LSSGB) credential from Project Management Academy®.

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IIBA: Certified Business Analysis (CBAP/CCBA)

Program Hours: 350 Days of Access Time

Program Description: 

The Certified Business Analysis Professional (CBAP) is a professional certification for individuals with extensive Business Analysis experience. Similarly, the Certification of Competency in Business Analysis (CCBA) is a professional certification for Business Analysis practitioners who want to be recognized for their expertise and skills in business analysis.

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CompTIA IT Fundamentals (FCO-U61)

Program Hours: 365 Days of Access Time

Program Description: 

Gain hands-on experience to pass the CompTIA IT Fundamentals exam with the CompTIA IT Fundamentals FC0-U61 course and lab. The lab provides a hands-on learning experience in a safe and online environment. The CompTIA ITF+ study guide completely covers the FC0-U61 exam objectives and includes topics such as IT concepts and terminology; infrastructure, applications, and software; software development, database fundamentals, security, and more.

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Microsoft Power Platform Fundamentals (PL-900)

Program Hours: 365 Days of Access

Program Description: 

Prepare for the PL-900 exam with the Microsoft Power Platform Fundamentals course! Explore Power BI, Power Apps, Power Automate, and Power Virtual Agents through interactive lessons, quizzes, test preps, and real-world examples. This comprehensive course will equip you with the skills to develop low-code applications, automate processes, and leverage data analysis, making it an ideal choice for aspiring Power Platform Developers, Business Analysts, and IT Professionals seeking to excel in this dynamic field.

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Introduction to Python

Program Hours: 3 Days

Program Description: 

Whether you have never programmed before, already know basic syntax, or want to learn about the advanced features of Python, this course is for you! In this course we will teach you Python 3. Learn how to use Python for real-world tasks, such as working with PDF Files, sending emails, reading Excel files, scraping websites for information, working with image files, and much more! This course will teach you Python in a practical manner and provides a full coding screencast and a corresponding code notebook to review the concepts and exercises conducted in class.

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Making ChatGPT and Generative AI Work for You (GenAIBIZ)

Program Hours: 8 Hours

Program Description: A major milestone in business automation has been reached-generative AI. Despite its recency, it has already started having a significant impact on our lives. But the rapid pace at which generative AI is growing can be overwhelming. And, there are so many facets to this field that it can be difficult to know how to use it effectively to improve the business. This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times.

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MS-4005 Craft effective prompts for Microsoft Copilot for Microsoft 365

Program Hours: 8 Hours

Program Description: Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results. This course covers real world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.

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IT Management and Leadership Professional (ITMLP©) Certification

Program Hours: 24 Hours

Program Description: The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers, by: Widening their knowledge of IT, Discussing strategies to maximize user support and satisfaction, Providing insights into IT innovation and technology trends, Providing information on the use of various IT best-practices. It is designed to provide complementary topics specifically related to the IT management profession. Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those, who successfully complete Final Exam, bring credible and validated industry knowledge to the organizations they serve.

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IT Management and Leadership Executive (ITMLE©) Certification

Program Hours: 24 Hours

Program Description: The ITMLE Certification Bootcamp is ideal for seasoned IT Managers and IT Directors (Managers of Managers) wanting to enhance their current job performance, position them for promotion, accelerate their upward mobility and get a seat at the business strategy/decision making table. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (30 people or less) with additional tools to help maximize their business impact. Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those who successfully complete Final Exam can bring credible and validated industry knowledge to the organizations they serve.

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Citizenship

Program Hours: Every Monday & Wednesday for 12 weeks (48 hours total)

Program Description: This hands-on, in-person citizenship class assists adult immigrants in completing the naturalization process and taking their next steps to become a United States citizen! In the course, participants will have the opportunity to learn and study civics, have assistance with completing and submitting the N-400 citizenship form, be given opportunities to practice for their naturalization interview, and further develop their English language skills through reading, writing, and speaking activities. All students will meet with Crescent Career Center before registering to ensure the course fits well and aligns with their goals.

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DEX403– Declarative Development for Platform App Builders in Lightning Experience

Program Hours: 5 days ( 40 hours)

Program Description:

Discover the fundamentals of declarative app development and how to customize multi-user Salesforce applications to meet changing business needs. In this 5-day class, our Salesforce experts will walk you through how to build a data model, assign and define profiles and permissions, and control access to records. Take a deep dive into Flow Builder and discover how to automate complex business processes using automation. Learn how to manage data, develop unique interfaces for specific users, and deploy Salesforce applications using clicks, not code.

This course helps you prepare for the Salesforce Platform App Builder credential.

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DEX450 – Build Applications Programmatically on the Salesforce Platform Program

Program Hours: 5 days ( 40 hours)

Program Description:

Learn how to customize and design applications programmatically on the Salesforce Platform. In this 5-day class, our platform experts will introduce you to Apex (Salesforce’s programming language) and Visualforce markup so you can customize your Salesforce applications using code and explore how Apex interacts with declarative customizations on the platform. Learn how to retrieve, manipulate, and store data programmatically in data objects, write and test custom logic, write Visualforce pages to customize your user interface, and deploy your solutions to another environment. Get an overview of the declarative automation tools available on the platform and a brief introduction to the Lightning Component framework. Plus, explore the nuances of working on a multi-tenant platform so you can extend the platform to meet business demands.

This course helps you prepare for the Salesforce Platform Developer I credential.

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MKT101 – Build and Analyze Customer Journeys using Marketing Cloud Program

Program Hours: 5 days ( 40 hours)

Program Description:

Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer journeys within Marketing Cloud. Our team of Marketing Cloud pros will walk you through best practices related to executing, monitoring, and analyzing your journeys, arming you with the tools and know-how to design personalized journeys and engage with your customers in a whole new way.

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